7-GATES, LLC opportunity and 7-GATES Communications Services, Inc. Both are committed to protecting the privacy of our customer information. This document will provide information about 7-GATES policy relating to the collection, use and disclosure of personal information and of our customer’s right to limit such collection, use or disclosure. All personal information relating to our customers is maintained in strict confidence by 7-GATES and is not sold to third parties. For your protection, we utilize a Secure Socket Layer (SSL) on all pages that require you to complete personal information.
7-GATES collects personal information for a variety of purposes related to your request for services from 7-GATES. Personal information is used to verify, process and administer your product and service requests, assess credit-worthiness, maintain our commercial relationship with you, and analyze, understand and respond to your service needs. 7-GATES also analyzes and uses customer information to improve the products that we offer to our customers. We analyze personal information in order to identify the products and services offered by our affiliates or ourselves or by companies that we believe may be of interest to you, and to offer you those products and services.Personal information is also used in order to communicate with you for billing and provisioning purposes. 7-GATES does not sell, rent or lease personal information to third parties. From time to time 7-GATES may outsource certain account processing, or other customer service functions to a third party. In such cases, personal information will be provided to such third parties. However, 7-GATES releases personal information only where that information will be maintained in confidence. From time to time 7-GATES is also required report to regulatory bodies or to present a summary of all our customer information, including your personal information, in statistical or analytical form to governmental authorities and industry organizations. When information is provided in statistical or analytical form, information that might specifically identify you will not be disclosed.
To receive payment for services prior to initially providing service, or at the time payment is due for an existing service, 7-GATES often requires customers to conduct transactions with a credit or debit card. In order to facilitate future or recurring payments, fees, or other charges for services, 7-GATES may require a customer to provide a credit or debit card to be stored for such future uses. Each customer’s credit or debit card has a primary account number (“PAN”), cardholder name, expiration date and/or service code (collectively, “Cardholder Data”). 7-GATES maintains a Payment Card Industry Data Security Standard (“PCI DSS”) compliance program, as well as other credit card controls that are consistent with PCI DSS.Although 7-GATES applies current industry standards in order to protect Cardholder Data, including PCI DSS, no method of processing, transmission, or storage of Cardholder Data is 100% secure. Therefore, 7-GATES cannot guarantee that its safeguards will prevent every unauthorized attempt to access, obtain, use or disclose Cardholder Data. In the event a customer suspects a security issue regarding Cardholder Data, the customer should immediately contact 7-GATES’s Privacy Officer at the address listed at the end of this document.
Collection and Use
7-GATES will collect and use customer identifiable information for billing purposes, to provide and change service, to anticipate and resolve problems with your service, or to create and inform you of products and services that better meet your needs. This means that 7-GATES may use your customer identifiable information, in conjunction with information available from other sources, to market new services to you that we think will be of interest to you, but we will not disclose your customer identifiable information to third parties who want to market products to you.
7-GATES has implemented and will update technological and security features to safeguard the privacy of your customer identifiable information from unauthorized access or improper use.
The company will not read or disclose to third parties private e-mail communications that are transmitted using 7-GATES services, except as required to operate the service or as otherwise authorized by law.7-GATES will never request sensitive personal information through email. Do not respond to e-mails requesting credit information, account numbers, passwords or PINs. Call the company to verify the legitimacy of the e-mail.
7-GATES may also use customer identifiable information to investigate and help prevent potentially unlawful activity or if required by subpoena, search warrant, or other legal process.
7-GATES honors requests from customers to review all customer identifiable information maintained in reasonably retrievable form, and will correct any such information, which may be inaccurate. Customers may verify that appropriate corrections have been made.
7-GATES complies with all Federal laws and regulations, including the Children’s Online Privacy Protection Act, which requires the consent of a parent or guardian for the collection of personally identifiable information from children under 13.
Notice and Choice
When 7-GATES collects personal information from customers, 7-GATES will inform them about the types of personal information it collects from them, the purposes for which 7-GATES collects and uses it, and the types of third parties to the information may be disclosed. 7-GATES will inform the customers about the choices and means that 7-GATES uses of limiting the use or disclosure of such information.